What you need to know about the Job
Our Objective
We strive to connect and fuel an inclusive, global digital economy by making transactions secure, easy, intelligent, and accessible. Our ideas and solutions enable people, financial institutions, governments, and organizations to reach their full potential by utilizing secure data and networks, relationships, and enthusiasm. Our culture and all that we do both within and outside of our organization are governed by our decency quotient or DQ. We foster an inclusive atmosphere for all workers that values their unique abilities, perspectives, and life experiences. We think that because of our diversity, we work better as a team—one that makes better judgments, fosters creativity, and produces better business outcomes.
Career Title
- Director of Client Services, Strategy, and Transformation
- Advisors, Data & Services Principal
Summary of a job description
With its cutting-edge offerings, the Data & offerings team helps Mastercard stand out from the competition. This agile team is in charge of providing end-to-end solutions for a broad global client base while focusing on thinking large and growing quickly throughout the world. To provide our customers strong strategic insights and suggestions, we blend traditional management consulting with our substantial data assets and internal technologies. These services, which are centered on data-driven technology and innovation, range from consultation to loyalty and marketing programs to test-and-learn business experimentation and services for data-driven information and risk management. Mastercard Data & Services, a payments industry specialist, collaborates closely with significant retailers, airlines, and other businesses. It does this by utilizing data and insights gathered both within and outside of its network.
We are seeking motivated and gifted individuals who share our vision for data-driven consulting to join us and play a key role in directing our team's expansion.
The Role You will play
- As a Principal, you will serve as a trusted business adviser to clients and manage client engagements in a variety of sectors and project types, such as consulting, test-and-learn, or data and analytics. You will guide engagement teams to provide project deliverables and best-in-class insights. As the team's leader, you will give subject matter or industry experience, act as a resource for others to find innovative and effective ideas, and direct the team toward suggestions and solutions that are business-focused and increase customer value. Owning mid- to senior-level client relationships and actively participating in the client agenda, corporate culture, and related risks are responsibilities in project management.
- Outside of direct engagement teams, you will coach and mentor young team members in order to foster successful participation in Mastercard's knowledge management and best practices. You are expected to play a key part in determining the direction of Mastercard as well as making a significant effect on how our clients are transformed.
The following essential abilities are sought by us in candidates:
- Passion: Actively seeks out responsibilities and takes satisfaction in leading project teams to provide our clients with the best advice and outcomes possible.
- Issue-solving: Leads teams in determining the most important elements of an issue and directs teams to commercially viable solutions and suggestions that increase customer value. initiates project direction adjustments as necessary, and is able to make decisions and take action without having the full picture.
- Analytical Excellence: Leads team to effective and efficient technical capacity utilization regardless of context by displaying a high affinity for organized problem-solving and quantitative abilities.
- Project management: A demonstrable enthusiasm for working with business clients to achieve projects, as well as a keen understanding of how businesses operate.
- Client management: Establish stakeholder management strategies to align goals, deal with support and opposition, and inspire client trust via prompt and dependable execution.
- Communication and Presence: Demonstrates the ability to effectively communicate verbally in a wide range of complicated situations and up to senior management levels. Leads the creation of comprehensive deliverables and other written communication.
- Teamwork: Encourages the creation of high-caliber deliverables while fostering a climate of open cooperation for all levels and a will-to-win mentality in medium-sized teams or critical workstreams on significant engagements.
- Commercial Orientation: The capacity to recognize promising opportunities to apply Data & Services capabilities, including the recognition of cross-sell opportunities outside of direct project work, and to collaborate with broader Data & Services teammates on contracting activities, utilizing expertise in Data & Services capabilities and how they integrate to produce pertinent solutions for customers.
- Leadership: Instill in leaders at all levels a feeling of urgency, ownership, empowerment, and deliberate risk-taking. Structures are designed to match the objectives and driving forces of the team.
- Integrity: Exemplifies the honesty and integrity ideals of Mastercard. carries out promises and motivates others to do the same.
- Diverse Perspective: Contributes a special set of abilities or ways of thinking to each client project or internal task.
What Qualifies You for this Job
- After earning your undergraduate degree, you must have a master's degree or at least two years of tenured employment experience.
- Experience working as a consultant at a consulting firm Experience leading a team of people on various projects
- Knowledge of people management
- Outstanding analytical and quantitative issue-solving abilities and the capacity to organize studies into data-driven solutions for complex customer situations.
- Preferable exposure to retail banking, merchants, or payments explicitly
- Ability to effectively express complex concepts in English and the local office language(s), both vocally and in writing
- Ability to establish and maintain connections with mid-level and executive-level client contacts, as well as to inspire trust in Mastercard as a sought-after partner
- Ability to multitask in a time-constrained, deadline-driven workplace, balance thinking and action, and maximize available resources
- Advanced proficiency in Word, Excel, and PowerPoint is necessary, with SQL and data knowledge desired.
- Candidates must be qualified to work in the nation for which they are seeking, as well as qualified to apply for any necessary travel permits.
Responsibility for corporate security
Every action requiring access to Mastercard resources, data, and networks has an inherent risk to the company, thus everyone working for or on behalf of Mastercard is required to be accountable for information security.
- Follow Mastercard's security guidelines; Ensure the privacy and accuracy of the information being accessed
- Report any suspected data security violation or breach, and finish any recurring security training that is required in compliance with Mastercard's policies.
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